A problem well stated is half-solved. – C. Kettering
Problem-solving is one of the most important skills in the modern workplace.
How do you decide what you should do everyday at work? Problems come in all sizes—from major problems to daily nuisances—and the ability to resolve them is the heart and soul of every job at every level of an organization. Failing to properly define a problem can have disastrous consequences.
The best way to prioritize actions is to look at the interaction of two factors: the scale of their impact and your ability to influence outcomes.
Problem solving in the workplace often go together with decision-making being especially important for management and leadership. In fact, for many organizations, success depends on the ability of people to effectively solve problems and make decisions.
Six outcomes for your team:
- Identify the “right” problems to solve.
- Avoid speculating and making premature assumptions.
- Effectively describe the problem and develop an
accurate problem profile. - Look for patterns, changes, and differences to analyze and diagnose problems and discover root causes.
- Execute improvement based on previous step.
- Perform the effectiveness verification over time and sustain the solution to a real-world problem and decision-making opportunity
Benefits for your organization:
- Measurable improvements and learnings on key metrics: we train your teams to identify and improve dysfunctional key processes.
- Measurable improvements in reducing delays and roadblocks: we guide your people in a structured manner so that the new learnings become the new norm.
- Know-how capitalized for continuous improvement: we train your leaders and teams to proactively assimilate new capabilities for the future.
